LIFE SCIENCES · PHARMA · BIOTECH · MEDTECH
Modernize commercial, medical and customer engagement with Salesforce.
Cendance Systems helps pharmaceutical, biotechnology and medical device organizations modernize CRM, customer engagement, data, integration and AI using Salesforce Life Sciences Cloud, Data 360, MuleSoft and Agentforce.
Life Sciences commercial and medical teams depend on connected customer data, compliant engagement and systems that work together. We focus on four areas.
HCP/HCO engagement, account management, field operations, medical engagement and omnichannel workflows on Salesforce Life Sciences Cloud.
Assess and migrate Veeva CRM data, integrations, customizations and business processes with our Veeva CRM to Salesforce migration services.
Connect Salesforce with MDM, ERP, data providers, content, marketing, analytics and enterprise platforms through a Life Sciences integration architecture.
Pre-call intelligence, interaction summaries, knowledge assistance, next-best-action and controlled workflow automation with Agentforce for Life Sciences.
A Life Sciences CRM program should connect business processes, data, integrations, security and user experience. Cendance combines Salesforce platform delivery with Life Sciences domain understanding to help organizations move from fragmented workflows toward a connected commercial and medical engagement architecture.
API & event layer connecting your enterprise
Implementation and modernization across commercial, medical, data and AI.
A controlled, testable path from Veeva CRM to Life Sciences Cloud.
Understand complexity, risk and sequencing before you commit.
Start with a focused architecture and migration discussion. We can help assess your current environment, identify platform and integration dependencies, and define practical next steps.