Cookie Policy

Last Updated: May 15, 2025

This Cookie Policy explains how Cendance Systems Inc., operating as Cendance Systems Inc., Kontactly, and iAgentWebsite (“Cendance”, “we”, “our”, or “us”), uses cookies and similar technologies to recognize you when you visit our websites and use our Services.

This policy outlines what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your preferences, enhance functionality, and analyze how users interact with the site.

Cookies can be:

• First-party cookies: set by Cendance;

• Third-party cookies: set by third parties for analytics, advertising, or integrations.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for our websites and Services to function properly. They enable core functionality such as account login, security, and session management.

Examples:

• Authentication cookies

• Security and fraud detection

Cannot be disabled.

b. Performance and Analytics Cookies

These cookies collect information about how visitors use our websites and Services, such as pages visited, time spent, and errors encountered. This helps us improve the user experience.

Examples:

• Google Analytics

• Hotjar

• Mixpanel

May be disabled in your preferences or browser settings.

c. Functional Cookies

These cookies allow the site to remember choices you make (e.g., language, region) and provide enhanced, personalized features.

Examples:

• Cookie preference tracking

• Saved form entries

• Chatbot or support behavior

d. Marketing and Targeting Cookies

These cookies track browsing habits to deliver personalized ads and marketing messages based on your interests.

Examples:

• Facebook Pixel

• LinkedIn Insight Tag

• Google Ads Remarketing

These cookies are disabled by default in jurisdictions requiring opt-in consent.

3. How We Use Cookies

We use cookies to:

• Keep you signed in;

• Analyze traffic and usage trends;

• Improve our Services and user experience;

• Personalize content and marketing;

• Enable chat, customer support, and integrations.

4. Your Choices

Cookie Banner & Consent

When you first visit our site, you may see a cookie banner asking for consent to use non-essential cookies. You may accept, reject, or customize your preferences.

Browser Settings

You can control or disable cookies via your browser:

• Chrome: chrome://settings/content/cookies

• Firefox: about:preferences#privacy

• Safari: Preferences > Privacy

• Edge: Settings > Site Permissions > Cookies

Note: Disabling certain cookies may affect the functionality of the Services.

5. Third-Party Services

We may allow trusted third parties to set cookies and collect data through integrations with tools like:

• Google (Ads, Analytics, Tag Manager)

• Meta (Facebook, Instagram)

• Zoom

• Calendly

• LinkedIn

We do not control these cookies directly. Please review their privacy and cookie policies.

6. Do Not Track Signals

Some browsers offer a “Do Not Track” feature. Currently, our Services do not respond to such signals, but we honor opt-outs made through cookie banners and browser settings.

7. Changes to This Policy

We may update this Cookie Policy periodically. Any significant changes will be communicated via website notice or email (if applicable).

8. Contact Us

If you have questions about our use of cookies, please contact:

Cendance Systems Inc.
41 Champlain Rd
South Brunswick, NJ 08852
Email: support@cendanceinc.com